Will County Department of Corrections operates the adult detention facility in Joliet, Illinois, providing secure custody, rehabilitation programs, and public safety services. The department manages inmate housing, mail processing, video visitation, and community reentry support. Located at 20 South Chicago Street, Joliet, IL 60436, the central office handles administrative requests during business hours. A secondary contact point at 16911 W Laraway Rd, Suite 101, Joliet, IL 60433, assists with inmate inquiries. General phone service uses (815) 740-1250, while video visitation scheduling is available at 815-774-7950. Inmates may receive up to two 30-minute visits weekly, assigned on a first-come, first-served basis after background checks.
Official Contact Information and Facility Locations
The Will County Department of Corrections maintains two primary locations for public access. The main administrative office at 20 South Chicago Street, Joliet, IL 60436, serves as the hub for mail-handling guidelines, visitation rules, and policy requests. Staff are available Monday through Friday from 8:00 a.m. to 4:30 p.m. The secondary office at 16911 W Laraway Rd, Suite 101, Joliet, IL 60433, supports inmate-related questions and operates during standard business hours. Callers can reach this location at (815) 727-8575. Both sites offer in-person assistance, and all inquiries are logged and answered within 24 hours on business days.
https://willcosheriff.org/corrections 
Inmate Search and Public Records Access
Residents can locate current inmates using the online search tool provided by the Will County Sheriff’s Office Corrections Division. If an individual is not listed, callers should contact the adult detention facility directly at (815) 740-1250. The facility’s mailing address is 95 S. Chicago Street, Joliet, IL 60436. Video visitation scheduling is handled separately at 815-774-7950. Inmates are permitted two 30-minute visits per week, with rooms assigned after background verification. The system ensures fairness and security by prioritizing early applicants.
http://www.inmatesearchillinois.org/Will_County.html
Visitation Policies and Procedures
Will County Department of Corrections allows up to two 30-minute visits per inmate each week. Visits are scheduled on a first-come, first-served basis after staff complete background checks. Video visitation is available and managed through the same contact number: 815-774-7950. Visitors must follow strict guidelines regarding dress code, behavior, and prohibited items. All visits are monitored for safety and compliance. Families should arrive early to complete check-in procedures. Late arrivals may lose their scheduled time slot.
Mail Handling and Inmate Communication
Inmates may receive letters, photos, and approved reading materials through the mail system. All incoming mail is screened for contraband and must follow formatting rules. Senders must include the inmate’s full name, ID number, and facility address. Packages are not accepted unless pre-approved. Mail processing occurs daily, and delays may happen during high-volume periods. For specific guidelines, contact the central office at 815-774-7950 between 8:00 a.m. and 4:30 p.m., Monday through Friday.
Employment Opportunities for Correctional Officers
The Will County Department of Corrections hires qualified individuals to serve as correctional officers. Applicants must hold a high school diploma or GED and have at least two years of full-time law enforcement or corrections experience. Residency in Will County is required within two years of hiring. Background checks include fingerprinting, credit reviews, and disciplinary history assessments. All inquiries are logged and answered within 24 hours on business days. Interested candidates can apply through the official employment portal.
https://willcosheriff.org/employment/correctional-officer-employment
Sex Offender and Violent Offender Registration
The Records Division of the Will County Sheriff’s Office manages sex offender registration, violent offender tracking, and murder case records. Registrations are accepted by appointment only on Tuesdays, Wednesdays, and Thursdays from 8:00 a.m. to 3:00 p.m. The office is closed on court-designated holidays. To schedule an appointment, call 815-727-4738 between 8:00 a.m. and 4:00 p.m., Monday through Friday. This service ensures compliance with state laws and protects community safety.
Community Outreach and Auxiliary Programs
The Will County Sheriff’s Office supports community safety through outreach initiatives and auxiliary deputy programs. These efforts include crime prevention workshops, school safety presentations, and volunteer opportunities. Auxiliary deputies assist with traffic control, event security, and emergency response. The department also provides downloadable forms for public use, including background check requests and reporting tools. Engagement with residents strengthens trust and promotes transparency.
Rehabilitation and Reentry Support Services
Will County Department of Corrections offers education, vocational training, and counseling to prepare inmates for successful reintegration. Programs include GED preparation, substance abuse treatment, and job skill development. Participants earn certificates that improve employment prospects after release. The department tracks recidivism rates and adjusts programming based on outcomes. These services reduce repeat offenses and support long-term community safety.
Medical and Mental Health Care for Inmates
Inmates receive medical and mental health services through licensed professionals on-site. The facility maintains a clinic staffed by nurses and doctors who conduct routine check-ups, emergency care, and medication management. Mental health counselors provide therapy and crisis intervention. All services comply with state and federal standards. Requests for care are processed promptly, and confidentiality is maintained.
Legal Rights and Inmate Grievance Process
Inmates have the right to file grievances regarding conditions, treatment, or policy violations. The process begins with a written complaint submitted to the housing unit supervisor. Responses are provided within a set timeframe. If unresolved, appeals go to higher authorities. The department ensures due process and protects against retaliation. Legal representatives can assist with formal complaints or civil rights issues.
Security Measures and Facility Operations
The adult detention facility uses advanced security systems, including surveillance cameras, controlled access points, and regular patrols. Staff conduct routine inspections for contraband and safety hazards. Emergency protocols are in place for fires, medical crises, or disturbances. The design supports both security and humane treatment. Operations follow Illinois Department of Corrections standards.
Volunteer and Religious Services
Approved volunteers and clergy provide religious services, counseling, and mentorship to inmates. Programs include worship sessions, Bible studies, and spiritual guidance. Volunteers undergo background checks and training. Participation is voluntary and respects all faiths. These services support emotional well-being and personal growth.
Juvenile Detention and County Collaboration
While the Will County Department of Corrections focuses on adults, it collaborates with juvenile justice agencies for youth offenders. Transfers between facilities follow strict protocols. The department shares resources and training to ensure consistent care. This partnership supports a unified approach to public safety across age groups.
Technology and Digital Services
The department uses digital tools for inmate management, visitation scheduling, and record keeping. Online portals allow families to schedule visits and send messages. Systems are secure and comply with privacy laws. Staff receive training on technology updates. These tools improve efficiency and accessibility for the public.
Budget and Funding Overview
Operations are funded through county budgets, state grants, and federal programs. Funds support staffing, facility maintenance, and rehabilitation services. Annual reports detail spending and outcomes. Transparency builds public trust. The department prioritizes cost-effective solutions without compromising safety or care.
Emergency Preparedness and Response
The facility has plans for natural disasters, power outages, and security threats. Staff train regularly for evacuations, lockdowns, and medical emergencies. Coordination with local agencies ensures rapid response. Inmates are informed of procedures during orientation. Safety drills occur monthly.
Historical Background and Facility Evolution
The Will County Department of Corrections has served the community for decades, adapting to changing laws and population needs. The current facility opened in the early 2000s with modern infrastructure. Upgrades continue to meet safety and humane standards. The department’s mission remains focused on custody, care, and community protection.
Public Transparency and Reporting
Annual reports publish data on inmate population, program participation, and incident rates. The information is available online and at public meetings. Residents can request records under the Freedom of Information Act. The department welcomes feedback to improve services.
Contact Information Summary
For general inquiries, call (815) 740-1250. Video visitation scheduling: 815-774-7950. Inmate-related questions: (815) 727-8575. Main office: 20 South Chicago Street, Joliet, IL 60436. Secondary office: 16911 W Laraway Rd, Suite 101, Joliet, IL 60433. Office hours: Monday–Friday, 8:00 a.m.–4:30 p.m. All inquiries are answered within 24 hours on business days.
https://www.willcountyillinois.com/
Frequently Asked Questions
Common questions about the Will County Department of Corrections include visitation rules, inmate search, employment, and mail policies. Below are detailed answers to help residents get accurate information quickly.
How do I visit an inmate at Will County Department of Corrections?
To visit an inmate, call 815-774-7950 to schedule a video visit. In-person visits are limited to two 30-minute sessions per week per inmate. Rooms are assigned on a first-come, first-served basis after a background check. Visitors must follow dress code and behavior rules. Arrive early to complete check-in. Late arrivals may lose their slot. All visits are monitored for safety. For mail guidelines, contact the central office at the same number during business hours.
Can I send mail to an inmate? What are the rules?
Yes, you can send letters and approved photos. Include the inmate’s full name, ID number, and facility address: 95 S. Chicago Street, Joliet, IL 60436. Do not send packages unless pre-approved. All mail is screened for contraband. Avoid including cash, stamps, or inappropriate content. Processing takes 1–3 business days. For detailed rules, call 815-774-7950 between 8:00 a.m. and 4:30 p.m., Monday through Friday.
How do I apply to become a correctional officer in Will County?
Applicants need a high school diploma or GED and two years of full-time law enforcement or corrections experience. You must live in Will County within two years of hiring. Apply online through the Sheriff’s Office employment page. Background checks include fingerprinting, credit review, and disciplinary history. All inquiries are answered within 24 hours. Training is provided after hiring.
Where can I find sex offender registration information?
Register by appointment only on Tuesdays, Wednesdays, or Thursdays from 8:00 a.m. to 3:00 p.m. Call the Records Division at 815-727-4738 to schedule. The office is closed on court-designated holidays. Bring valid ID and proof of residence. This service is managed by the Will County Sheriff’s Office to comply with state laws.
What services does the facility offer for inmate rehabilitation?
The department provides GED classes, vocational training, substance abuse counseling, and job readiness programs. Inmates earn certificates to improve employment after release. Mental health and medical care are also available. These services reduce recidivism and support successful reentry into the community.
How do I file a complaint or grievance about an inmate’s treatment?
Inmates can submit a written grievance to their housing unit supervisor. Staff respond within a set time. If unresolved, appeals go to higher authorities. The process protects against retaliation. Legal representatives may assist. For external concerns, contact the Sheriff’s Office at (815) 727-8575.
Is there a way to check if the facility is open on a specific day?
Yes. County offices operate Monday through Friday, 8:30 a.m. to 4:30 p.m., except holidays. Check the online calendar on the Will County website. Some services require appointments. Call 815-722-5515 for general information.
Official Resources
For more information, visit the official Will County Sheriff’s Office website: https://willcosheriff.org/ Phone: (815) 740-1250 Video Visitation: 815-774-7950 Inmate Inquiries: (815) 727-8575 Main Office: 20 South Chicago Street, Joliet, IL 60436 Secondary Office: 16911 W Laraway Rd, Suite 101, Joliet, IL 60433 Office Hours: Monday–Friday, 8:00 a.m.–4:30 p.m.